First Time Setup

If you need to configure the 3CX Windows App, you should have had a Welcome email with two attachments, one of them will end .3cxconfiguration

When opened, this file will automatically open the 3CX Windows App and configure it, if it's already installed.

Changing 3CX Extension Account

If you need to change an account already setup in the app;

  1. In the 3CX app, click on the two cogs icon at the bottom right
  2. Click on the "Configure Accounts" option
  3. Click once on the existing account, and the click on the bin icon
  4. Press "OK" on the next screen
  5. From the Welcome email for the extension you need to change to, open the .3cxconfiguration attachment to auto-matically conifigure the 3CX Windows App