Q: What is this email?
A: This email is typically called a ‘Digest’, you will receive this each day at 10:00 hrs if there are emails that have been sent to the address detailed at the top of this digest that have been quarantined (placed into a secure area where it cannot run or affect any systems). Proofpoint is our new email protection system https://www.proofpoint.com/uk.
Who the email appears to be from, this isn’t always 100% accurate however as it can be spoofed. If you’re unsure we can have a look however the best way to check is to contact the sender and ask them whether they sent it. – We understand this isn’t always possible and so the best policy is always “If in doubt, don’t release the email”.
Email subject – Brief message describing what the email is about.
Delivery Date/ Time:
The exact date and time the message arrived in the spam filter.
This will take you to a webpage and let you view the email, it will remove some parts of the email - for example URL links for safety
Removes the email from being quarantined and delivers the email to your inbox (this can take a few minutes to arrive).
|Release & Approve||Removes email from being quarantined and delivers the email to your inbox and additionally whitelists (approves) the sender for future emails.|
Blocks the sender, doesn’t deliver the email.
Request New Digest:
Requesting a new digest will give you a more up to date digest containing any quarantined emails since your last digest.